WAZED LLC · Last updated: August 14, 2026
At WAZED LLC (“we,” “us,” “our”), operating wazedllc.com, your satisfaction matters. This policy explains when and how you can return an item or request a refund.
1. Return Window
You may request a return within 30 days of receiving your item. To be eligible, the item must be unused, in the same condition you received it, and in its original packaging with any tags attached.
2. How to Start a Return
Email info@wazedllc.com with your order number and the reason for the return. Please include a photo if the item is damaged, defective, or incorrect. We will respond within 2 business days with return instructions and the return address.
3. Refunds
Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original payment method within 5–10 business days. Depending on your bank or card issuer, it may take additional time for the funds to appear.
4. Damaged, Defective, or Wrong Items
If your item arrives damaged, defective, or is not what you ordered, contact us within 7 days of delivery with your order number and photos. We will arrange a free replacement or a full refund, including any shipping cost, at no charge to you.
5. Return Shipping Costs
- Wrong, damaged, or defective items: WAZED LLC will provide or cover the cost of return shipping. Customers will not be responsible for return shipping costs when the return is due to our error or a product defect.
- Other returns: For returns that are not due to our error or a product defect, such as a change of mind, the customer is responsible for the return shipping cost.
- Original shipping charges are non-refundable, except where otherwise required by applicable law or where the return is due to our error.
6. Order Cancellations
You may cancel an order for a full refund within 12 hours of placing it, as long as it has not yet shipped. To cancel, email info@wazedllc.com immediately with your order number. Once an order has shipped, it can no longer be cancelled but may be returned under this policy.
7. Non-Returnable Items
Certain items cannot be returned for hygiene or safety reasons, including opened personal-care or consumable products, perishable goods, and final-sale or clearance items. Any such items will be marked on the product page.
8. Late or Missing Refunds
If you have not received an approved refund after 10 business days, first check with your bank or card issuer, as processing times vary. If you still need help, contact us at info@wazedllc.com.
9. Contact Us
WAZED LLC
30 N Gould St Ste N, Sheridan, WY 82801, United States
Email: info@wazedllc.com
Website: wazedllc.com