Quick answers about shipping, returns and orders. Full details are in our Shipping Policy and Refund & Return Policy.
How long does shipping take?
Orders are processed within 1–3 business days. Estimated U.S. delivery is 7–20 business days after processing. These are estimates, not guarantees, and the estimated delivery shown on each product page is based on the same timeline.
How much does shipping cost?
Standard shipping to the United States is free on all orders.
How do I track my order?
When your order ships, we email you a tracking number and link. Please allow 2–5 business days for tracking to start updating. If you have not received tracking within 7 business days of ordering, email us at info@wazedllc.com.
Can I return an item?
Yes. You can request a return within 30 days of receiving your item, as long as it is unused and in its original packaging. Please email us first for return instructions — returns sent without approval may not be processed.
What if my item arrives damaged or wrong?
Contact us within 7 days of delivery with your order number and photos. We will send a free replacement or give you a full refund, including any shipping cost.
When will I get my refund?
Once your return is received and approved, the refund is sent to your original payment method within 5–10 business days. Your bank may take a little longer to show it.
Can I cancel my order?
Yes, within 12 hours of placing it, as long as it has not shipped yet. Email info@wazedllc.com with your order number.
Which payment methods do you accept?
Major credit and debit cards, plus Google Pay, Apple Pay (on supported devices) and Amazon Pay, through our secure checkout.
Do you ship outside the United States?
Our store is built for U.S. customers. For other destinations, delivery times are longer and any import duties or taxes are the customer’s responsibility. See our Shipping Policy for details.
How can I contact you?
Email info@wazedllc.com — we aim to reply within 2 business days. You can also visit our Contact page.